Terms of Use

Terms

By accessing this website, you are agreeing to be bound by these Terms of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark law. This website relates to www.monika-holland.com

Use License

Permission is granted to temporarily download one copy of any downloadable materials on this website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on this web site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or ‘mirror’ the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on this website are provided ‘as is’. Monika Holland makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Monika Holland does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Monika Holland be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website, even if Monika Holland l or an authorized of Monika Holland has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on this website may include technical, typographical, or photographic errors. Monika Holland does not warrant that any of the materials on its website are accurate, complete, or current. Monika Holland may make changes to the materials contained on its website at any time without notice. Monika Holland does not, however, make any commitment to update the materials.

Links

Monika Holland has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Monika Holland of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

Monika Holland may revise these Terms of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms of Use.

Governing Law

Any claim relating to this website shall be governed by the laws of the UK jurisdiction without regard to its conflict of law provisions.

Privacy Policy

Last updated: 28/08/2025

1. Who I am

I am Monika Holland trading in the United Kingdom. I provide online health consultations and group classes worldwide.

For data protection purposes, I am the “data controller” of the personal information you provide to me.

Contact details:
Email: hello@monikaholland.com

2. The personal data I collect

I may collect and process the following personal information:

  • Identity data: name, email address, phone number, billing address.
  • Health and lifestyle information: information you choose to share during intake forms, consultations, or session notes.
  • Transaction data: payment details (processed securely by [Stripe/PayPal/etc.], I do not store your card details).
  • Technical data: IP address, browser type, cookies/analytics if you use my website.
  • Marketing preferences: your opt-in choices for newsletters or updates.

3. How I use your data (lawful basis)

PurposeLawful BasisExtra Info
To deliver consultations, classes, and resourcesContract (Art 6(1)(b))Needed to provide the services you requested
To manage payments, accounts, and tax recordsLegal obligation (Art 6(1)(c))Required by HMRC and accounting rules
To keep session notes and track progressExplicit Consent (Art 9(2)(a))Because this may include special category (health) data
To send you service updates and relevant offersConsent (Art 6(1)(a)) or soft opt-in (PECR)You can opt out any time
To maintain business security, prevent fraud, and improve servicesLegitimate interests (Art 6(1)(f))Balanced against your rights

4. How I store and protect your data

  • Digital notes and client records are kept on password-protected systems (e.g. Google Drive, [insert if you use Notion, Calendly, etc.]) with two-factor authentication enabled.
  • Paper notes (if any) are stored in a locked cabinet.
  • I limit access only to myself (and any assistant bound by confidentiality).

5. How long I keep your data

  • Consultation notes: retained for up to 3 months after our last session, unless you request earlier deletion and it is lawful to do so.
  • Transaction/tax records: kept for at least 5 years after the 31 January submission deadline of the relevant tax year (HMRC requirement).
  • Marketing data: kept until you unsubscribe or withdraw consent.
  • Cookies/analytics data: see Cookie Policy.

I regularly review data and securely delete anything no longer needed.

6. Sharing your data

I do not sell your information. I may share it with:

  • Payment providers: Stripe, PayPal (to process payments).
  • Communications tools: Zoom (to run sessions).
  • Email/newsletter provider: (Systeme.io/kit.com etc).
  • Cloud storage: [Google Drive/Dropbox ].

These providers act as “data processors” and are bound by contracts to protect your data. Some are outside the UK/EEA (e.g. US). Where this is the case, I rely on approved safeguards such as the UK-US Data Bridge or Standard Contractual Clauses.

7. Your rights

Under data protection law you have rights, including:

  • Access – request a copy of your data.
  • Rectification – correct inaccurate or incomplete data.
  • Erasure – ask me to delete your data (where lawful).
  • Restriction – limit how I use it.
  • Data portability – request transfer to another provider.
  • Withdraw consent – for processing based on consent (e.g. marketing or health info).

You can exercise these rights by contacting me at [your email].

8. Cookies

If you visit my website, cookies may be placed on your device. Essential cookies run automatically. Non-essential cookies (e.g. Google Analytics, Facebook Pixel) only run if you give consent via the cookie banner.

9. Complaints

If you have concerns about how I use your data, please contact me first.
If you remain unhappy, you can complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.

Credits

Belly photo created by katemangostar – www.freepik.com Image by Freepik.

<a href=”https://www.freepik.com/free-vector/bacteria-virus-germs-microorganism-cells-background_7244714.htm#query=parasites&position=0&from_view=keyword&track=sph“>Image by Harryarts</a> on Freepik